How to change a firm user permissions

This article will guide you through changing a firm user's permissions in our DecisionVault. Currently, we have two user roles: Firm Admin users and Regular Firm users.


  1.  Regular User - The user will have permission to view questionnaire responses and clients' documents.
  2. Firm Admin - The user will have permission to adjust firm settings, change questionnaire questions and administer users.


Follow these steps to change their permissions:


  1. Go to Settings > Firm > Users then click on Manage.


  2. From the Firm Users screen, go the and click on the "Edit" option associated with the user.


  1. Select the role from the Change Permissions section and then click Save Permissions.


  1. After updating permissions, make sure to communicate the permission changes with the firm user clearly and inform them about the access they have been granted or removed.

Note: Granting more access requires careful consideration. Ensure the user firm needs the specific permissions you grant to avoid unauthorized changes to your workspace.

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