How to use DecisionVault with Zapier

Connect DecisionVault with Zapier and start automating workflows.

Check our Official Zapier Integration in Zapier: https://zapier.com/apps/decisionvault/integrations

Authenticating

  1. In DecisionVault, go to Settings > Integrations. Under Workflow Automation, the Zapier card has a DecisionVault Zapier App button that takes you to our listing on Zapier.

  2. Add DecisionVault as a step in a Zap. When Zapier asks you to connect an account, a DecisionVault window opens headed Authorize Zapier.


  3. Choose Allow Access. Granting access lets Zapier read the information on your matters.

  1. You will see a Connected confirmation with your firm's connection listed. You can close that tab and carry on building your Zap.

Note: You must be signed in to DecisionVault in the same browser for the authorization screen to recognise you.

Triggers

New Event: Triggers when there is a new event.

This is an instant trigger: DecisionVault notifies Zapier as soon as the event happens, so your Zap runs right away rather than on a polling schedule. When you add the trigger you pick a single Event Type. If you want to act on more than one event, build one Zap per event.

These are the current events available:

In the dropdown Event ID Description
Intake Started intakeform.started The client creates an account and begins filling out the intake form.
Intake Submitted intakeform.submitted The intake form is submitted for the first time.
Intake Resubmitted intakeform.resubmitted The intake form is submitted again after updates.
Intake Completed intakeform.completed The intake form is marked as complete by the firm.
Meeting Template Completed meetingtemplate.completed The meeting template (design sheet) is marked as complete.

Actions

DecisionVault provides several actions you can use within your Zaps:

Action Name Type Description Common Use Cases
PreCreate Matter Write Creates a new matter and returns an invite link for the client. You send the link yourself. Automatically send intake links from a CRM or website form
Create Matter and Invite Write Creates a new matter and emails the invite directly to up to two clients. Each invite comes back marked either invited or failed. Onboard a couple straight from a signed engagement letter, with no link to copy
Get Matter Search Retrieve details for a specific matter by ID. Sync matter data into CRM or reporting tools
Get Contacts for Matter Search Pull all contacts associated with a matter. Create/update contacts in CRM systems
Get Roles for Matter Search Pull all roles for a matter and who is assigned to each. Returns one record containing every role. Push fiduciary appointments into drafting software or a matter checklist
Get Answers for Matter Search Pull every questionnaire answer for a matter, including questions the client left blank. Returns one record containing every page and question. Feed intake answers into document automation or a review sheet
Get Assets for Matter Search Retrieve all assets tied to a specific matter. Sync financial/asset data into external systems
Get Documents for Matter Search Retrieve all uploaded documents for a matter. Store or process documents in a DMS (Dropbox, Google Drive, etc.)
Get Financial Documents for Matter Search Retrieve financial documents submitted through the financial intake. You can optionally limit results with Uploaded Since. Trigger financial review workflows
Get Document Search Retrieve details for a specific document by ID. Pull individual document data for automation
Get User Search Retrieve user details by ID. Get client user information.

PreCreate Matter or Create Matter and Invite?

Both create the matter. The difference is who sends the invitation.

  • PreCreate Matter hands the invite link back to your Zap. Use it when you want the link to go out from your own CRM, your own email template, or a text message.
  • Create Matter and Invite has DecisionVault email the invitation for you, to one or two clients. Use it when you want the standard firm-branded invitation with nothing else to configure.

Testing Create Matter and Invite: Unlike PreCreate Matter, this action emails your clients as soon as it runs including when you test the step while building the Zap. Testing creates a real matter and sends real invitations. Use your own email address in the Client 1 Email field while you are setting the Zap up, and swap in the live data only once it works.

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