How to customize the asset intake?

The asset intake section of the DecisionVault questionnaire allows your client to easily build up an inventory of their assets. On the attorney side this information can then get exported to Excel.

Categories

The asset intake is built around a set of categories. You can administer those from the questionnaire customization > assets screen.

There you can:

  • Change the instructions and prompts that show up at the top of the screen
  • Change the title and order of the categories
  • Set which ones show up with an initial question and what that initial question should be

Assets

For each of those category there will be a set of questions, which can be customized as follows:

(It isn't yet possible to do this yourself through the asset question manager - you can reach out to support to let us know what changes you would like to make and we can put those in from the back-end)

Fixed Fields

Some of these fields are fixed and will show up for each category:

  • "Identifier" field (Policy Number in the above example, highlighted in green). 
    • The prompt can be changed. For instance on the 'other assets' category the prompt is just "Description"
  • "Owner" (Policy Owner in the above example, highlighted in pink). 
    • For a couple this will show "Person A, Person B, Jointly, Specify: ____"
    • For a single person this will show "Person A, Specify: ____"

Optional

Then there are fields that can be turned on/off on a per-category basis:

  • Credit - Amount that contributes to net worth (Death Benefit in above example, in blue box)
  • Debit - Amount that takes away from net worth (Loans Against Cash Value in above example, in blue box)
  • Beneficiaries (in pink)
    • A future enhancement will be to tie this in further with the contacts known on the questionnaire, capture % etc.

Obviously each category needs to have at least one of credit or debit turned on to capture a number for this asset

Additional Questions

And then there are additional questions that can get added. 

This can be up to 3 questions, which can be either free text inputs, or dropdown selects.

In the above example these are Company, Type and Insured. (in the yellow box).

Income & Expense

One of the components that's on the roadmap to be added over time is to have a similar approach to capture sources of income & expense, which is needed in greater detail for Elder Law / Medicaid Planning intake.

For now what some users have done is to add a category for "Income" (support can do this for you) with an extra dropdown field for sources (Social Security, Pension, Employment, ....) and that way capture sources of income.

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