How to upload your logo

Adding branding to your questionnaires

Adding logos to your workspace can give your firm a more professional and polished look. As a firm admin, you have access to add/edit logos to your workspace. In this article, we will guide you on how to add logos to your workspace.

Go to Settings > Firm > Branding. The page shows a preview of each logo in place. Click the logo you want to change, or use the Adjust Logos button at the bottom of the page. The Large Logo appears on the create account screen your clients see when they first open one of your questionnaire links, and the Small Logo appears at the top left of the client intake.

Once you have clicked on the logo you wish to edit, you will be taken to the logo settings page. Here, you can upload images that meet the optimal size requirements:

Large Logo - 700px wide by 400px high

You may select background color by choosing either white or specifying a HEX# code.

Small Logo - 200px wide by 200px high

Frequently Asked Questions

Where does each logo appear?

The Large Logo shows on the create account screen clients see when they first open one of your questionnaire links. The Small Logo shows at the top left of the client intake.

How do I remove the logos?

Click Reset at the bottom of the Branding page. This removes both logos and cannot be undone, so you would need to upload them again. See the article How to reset the logos from my workspace.

I uploaded a new logo but still see the old one. Why?

The web app can keep showing the old version for a few minutes because of caching. To see the new logo right away, open one of your questionnaire standard links in an incognito browser window.