What is the size limit for the document upload?

Yes, there is a file size and file type limit in place. To help ensure everything is processed smoothly and stays within system requirements, uploads are restricted to specific categories, and there are set maximum sizes for both clients and attorneys.
  • Only documents and images can be uploaded, so other file formats are not supported.
  • Clients can upload files that are up to 40 MB, which includes commonly used document and image uploads.
  • The Attorney can share documents with the client that are up to 70 MB, allowing for larger submissions when needed.

Frequently Asked Questions

What file types can be uploaded?

Only documents and images can be uploaded, and files outside of these categories cannot be accepted.

Is the limit the same for clients and firm staff?

No. Clients can upload files up to 40 MB, while the firm can share documents with the client up to 70 MB. This means the maximum size differs depending on whether the file is being uploaded by the client or shared by the firm.

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